Advert

Reliable Support. Uninterrupted Performance.

Advert provides dedicated technical support designed to ensure your surveillance systems operate at peak efficiency, with minimal downtime and maximum reliability. In today’s fast-paced environments, uninterrupted security is not optional it is essential. Our support framework is built to maintain continuous system performance, enabling businesses to monitor, detect, and respond without disruption.

 

From initial setup to long-term system management, Advert delivers structured and responsive technical assistance across every stage of deployment. Our support team works closely with clients, system integrators, and partners to understand specific operational requirements and provide tailored solutions. Whether it involves configuration, system optimization, or troubleshooting, every interaction is focused on resolving issues quickly and effectively.

Hot Searches

Setup

How to Initially Set up PoE NVR with Monitor Connected (New UI)

How to Initially Set up Reolink Devices

How to Initially Set up Reolink NVR via Reolink App

How to Add Reolink Products to Reolink Software

How to Initially Set up Reolink Battery-powered WiFi Cameras via Reolink App

How to Initially Set up WiFi Cameras via Reolink App (With LAN Port and Voice Prompt)

Troubleshooting

“Network Connection Failed” When Configure Reolink 4G Cameras for the 1st Time
APP Failed to Access the Camera after it Prompts “Connection to the Router Succeeded”
APP Shows “Connection Failed” Error After Scanning the QR Code on the Camera
Wi-Fi Connection Failed During the Setup of Reolink Lumus, Battery-Powered Cameras and E1 Series
Troubleshooting-Camera Failed to Scan the QR Code on the Phone App

Setup

How to Initially Set up PoE NVR with Monitor Connected (New UI)

How to Initially Set up Reolink Devices

How to Initially Set up Reolink NVR via Reolink App

How to Add Reolink Products to Reolink Software

How to Initially Set up Reolink Battery-powered WiFi Cameras via Reolink App

How to Initially Set up WiFi Cameras via Reolink App (With LAN Port and Voice Prompt)

Troubleshooting

“Network Connection Failed” When Configure Reolink 4G Cameras for the 1st Time
APP Failed to Access the Camera after it Prompts “Connection to the Router Succeeded”
APP Shows “Connection Failed” Error After Scanning the QR Code on the Camera
Wi-Fi Connection Failed During the Setup of Reolink Lumus, Battery-Powered Cameras and E1 Series
Troubleshooting-Camera Failed to Scan the QR Code on the Phone App

Setup

How to Initially Set up PoE NVR with Monitor Connected (New UI)

How to Initially Set up Reolink Devices

How to Initially Set up Reolink NVR via Reolink App

How to Add Reolink Products to Reolink Software

How to Initially Set up Reolink Battery-powered WiFi Cameras via Reolink App

How to Initially Set up WiFi Cameras via Reolink App (With LAN Port and Voice Prompt)

Troubleshooting

“Network Connection Failed” When Configure Reolink 4G Cameras for the 1st Time
APP Failed to Access the Camera after it Prompts “Connection to the Router Succeeded”
APP Shows “Connection Failed” Error After Scanning the QR Code on the Camera
Wi-Fi Connection Failed During the Setup of Reolink Lumus, Battery-Powered Cameras and E1 Series
Troubleshooting-Camera Failed to Scan the QR Code on the Phone App

Setup

How to Initially Set up PoE NVR with Monitor Connected (New UI)

How to Initially Set up Reolink Devices

How to Initially Set up Reolink NVR via Reolink App

How to Add Reolink Products to Reolink Software

How to Initially Set up Reolink Battery-powered WiFi Cameras via Reolink App

How to Initially Set up WiFi Cameras via Reolink App (With LAN Port and Voice Prompt)

Troubleshooting

“Network Connection Failed” When Configure Reolink 4G Cameras for the 1st Time
APP Failed to Access the Camera after it Prompts “Connection to the Router Succeeded”
APP Shows “Connection Failed” Error After Scanning the QR Code on the Camera
Wi-Fi Connection Failed During the Setup of Reolink Lumus, Battery-Powered Cameras and E1 Series
Troubleshooting-Camera Failed to Scan the QR Code on the Phone App

Setup

How to Initially Set up PoE NVR with Monitor Connected (New UI)

How to Initially Set up Reolink Devices

How to Initially Set up Reolink NVR via Reolink App

How to Add Reolink Products to Reolink Software

How to Initially Set up Reolink Battery-powered WiFi Cameras via Reolink App

How to Initially Set up WiFi Cameras via Reolink App (With LAN Port and Voice Prompt)

Troubleshooting

“Network Connection Failed” When Configure Reolink 4G Cameras for the 1st Time
APP Failed to Access the Camera after it Prompts “Connection to the Router Succeeded”
APP Shows “Connection Failed” Error After Scanning the QR Code on the Camera
Wi-Fi Connection Failed During the Setup of Reolink Lumus, Battery-Powered Cameras and E1 Series
Troubleshooting-Camera Failed to Scan the QR Code on the Phone App

Network Video Recorder

Ensure Continuous Camera Performance

Get dedicated support for configuration, firmware updates, and performance optimization of your network cameras. Our team helps resolve issues quickly, ensuring clear video output, stable connectivity, and reliable operation across all environments.

Optimize Recording & Storage Systems

Access expert assistance for NVR setup, storage management, playback issues, and system integration. We ensure smooth recording, secure data handling, and uninterrupted monitoring performance.

Connect with the right support resources

Orders

Place a new order or check status of an existing order

Returns

Return a purchase or check status of an existing return

License Renewals

Cancel or extend existing cloud licenses

OEM & ODM Supprt

Need any regarding OEM and ODM support

Product Support

General help for product integration and services

Billing & Payments

Billing inquiries

Return Policy

Warranty Returns

Please email our Partnership team at partners@verkada.com and we will review your return and, once approved, expedite it.

Please email our Partnership team at partners@verkada.com and we will review your return and, once approved, expedite it.

Please email our Partnership team at partners@verkada.com and we will review your return and, once approved, expedite it.

Please email our Partnership team at partners@verkada.com and we will review your return and, once approved, expedite it.

Product Enquiry

Our Products

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about us

Advert Technologies is a global surveillance technology company backed by decades of expertise in digital image processing and electronics design. Every product is built using advanced Japanese components and in-house R&D innovation delivering unmatched reliability, clarity, and performance.

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